Affinity newsletters will now be available to view online but can also be supplied in paper format/in braille if required. Affinity Newsletters are issued throughout the year and copies of previous reports are available upon request
Tenant Information
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Check and Pay Your Rent
This page provides tenants with information about paying their rent and rent-related queries. You can pay your rent weekly, fortnightly, monthly or four-weekly, as long as you pay in advance.
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Report a Repair
The responsibility for looking after your Council home is shared between Affinity and you.
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Complaints and Feedback
On this page we explain what you can do to report something to us that you’re unhappy about, and the different stages of our complaints resolution process.
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Moving Home
Find out your options for downsizing and swapping your home or moving to sheltered housing.
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Personal Safety and Community Concerns
Community concerns, information and support.
Get In Touch With Us
Send us a quick message or call us on 0800 028 6942. For out of hours support, please refer to the information below.
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Unit 2, Woodside Business Park, Whitley Wood Lane, Reading, RG2 8LW
In Person by appointment only: 09.00am – 5pm Monday to Friday (except bank holidays) - customerservices@affinityhousing.co.uk
- 0800 028 6942 - 09.00am – 5pm Monday to Friday (except bank holidays)
- Out of hours emergency contact: 0800 028 6942 5pm to 9am (Mon–Sun & Bank Holidays)
- Get in touch via our Facebook
